DONCARE AT THE MEDICAL CENTRE

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CLINICS

We run an ever-increasing number of special clinics, some by doctors, some by nurses, some by both and some by our pharmacist. Currently we provide:-

Health Checks

If you are aged between 16 and 75 and have not been seen in the practice for the last three years or over 75 and not seen in the last year, you may request a consultation.

Minor Illness Clinic

Our specially trained duty nurse will assess your situation and either give advice, a prescription or refer you to a medical colleague. We can also provide "over 75" annual checks in this clinic.

Rectal Assessment, Joint Injection, Dermatology Lesions Clinics

These clinics enable us to perform investigative and therapeutic procedures at The Medical Centre thus bypassing the hospital waiting lists. Appointments are by doctor's referral only and you can expect to be seen within six weeks.

Minor Surgery Clinic

The minor surgery clinic is run every three weeks. We provide a full and rapid service for all minor surgery procedures, which can be undertaken in The Medical Centre, thus bypassing hospital waiting lists. This clinic is by referral from your doctor and is run at our sister practice (Phoenix Medical Practice, Cavendish Court, South Parade). We also provide a liquid nitrogen clinic for the treatment of warts and minor skin problems. Again, this is by referral from your doctor.

Diabetic Clinic

This clinic is run by a doctor and nurse to provide an excellent service for our diabetic patients. It is by appointment only.

The staff at the surgery will contact you by letter when your diabetic appointment is due. However, if you feel you need a diabetic check-up before your next appointment is due, please ring the surgery for advice.

Hypertension Clinic

If you are diagnosed as having high blood pressure, your care will be delivered by our pharmacist. She will check your blood pressure, medication and give lifestyle advice. Blood tests will be done in advance of your appointment if necessary - you will be advised on this.

Aural Care Clinic

This clinic will look at ear problems, wax removal or treatment of infections. Your doctor or practice nurse can refer you.

Heart Care Clinic

This clinic will look after your wellbeing if you suffer from angina or have had a heart attack. Checks will be made to see how you are progressing by using blood tests, ECG, blood pressure etc and giving you lifestyle advice. You will receive a letter inviting you to this clinic.

Respiratory Clinic

This clinic is for the continuous care of patients with asthma/COPD and is run by our specially trained nurse and pharmacist. Your use of inhalers, peak flow and treatment will be monitored through this clinic. The clinic is by referral in the first instance. Your follow-up care will be agreed at your first visit.

CASH (contraception and sexual health) Clinic

This clinic is held every weekday and gives advice, contraception, repeat prescription of the pill etc in an informal atmosphere.

It is run by our specially trained nurses and available to all, registered and non-registered.

Well Baby Clinic

The baby clinic is run in conjunction with the health visitors. It is held on Wednesday 12 noon to 2.00pm and is for weighing, health and development checks. The clinic is based at The Beechfield Family Centre off Chequer Road and no appointment is required. Please note that this clinic is for well babies (an appointment should be made for babies who are poorly). Child immunisations are still done at The Medical Centre through a nurse appointment; these can now be booked at most times of the day to suit you.

If you have any doubts about whether your children are completely vaccinated, please contact the practice nurse or health visitor who will check the appropriate records and advise you. We provide a full surveillance service for children.

Maternity

Antenatal clinics are held on various days during the week by appointment. Information on parent aquanatal, feeding support, twins’ club and water births are available from our midwife.

Acupuncture Clinic

This service is provided by our sister practice (The Pheonix) and is an alternative method for pain management. Access to this service is through GP referral.

Mental Health Clinics

Our medical staff can refer you to a wide range of mental health services including our own practice counsellor. If you phone with a low mood/depression problem, the counsellor will phone you back and agree with you your treatment.

DELAYS IN CLINICS

With all of the above-mentioned clinics we will endeavour to see you as near to your scheduled time as possible. Inevitably, from time to time delays will occur. At such times we will keep you fully informed and/or make alternative arrangements for you if required.

If you are unable to attend your appointment you must ring the surgery as soon as possible so that the appointment can be reallocated. You can phone our 24-hour line (01302 811188) and leave a message to cancel your appointment.

CARING FOR CARERS

There is no official national register of carers but, as a practice, we recognise the important role that many of you have as carers. We therefore keep a register of both carers and cared for patients so we are aware of our carers and can give advice, assistance and support when needed. If you are a carer, let us know so we can put your name on our register. In the past, we have run a carers' “self help” group. If you are interested in this, please let our practice manager know. Information for support is displayed on our notice boards throughout the surgery and also on our information kiosk.

HOSPITAL VISITS

If you are admitted to hospital you will receive full information on what to do and the hospital facilities available. The doctor will not routinely visit you after you have come out of hospital. The hospital should arrange any necessary support (district nurse etc) and supply you with 28 days' medication. If they change your medication they should inform us soon enough to action for your next repeat. If you need any help please ring the surgery.

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