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Welcome to the Practice

Extended access is a service that offers appointments with a healthcare professional on an evening or at the weekend, it also offers appointments to be assessed by a physiotherapist. This service is made up of four elements, these include;

  1. Saturday Morning Appointments- these are held at one of 4 hubs, Askern, Thorne, Conisbrough and Tickhill. These appointments include GP’s, Advance Nurse Practitioners, Practice Nurses and Healthcare Assistants.
  2. Frist 2 Physio- This is based at Devonshire House at Cavendish Court where patients can be seen with up to a 6 month history of musculoskeletal conditions.
  3. Inclusion Health- These are drop in clinics for Wharf House (homeless hostel), new migrant/ Asylum Seekers.
  4. Same Day Additional Capacity

Our Contact Details

2 Frances Street, Doncaster, DN1 1JS

Telephone: 01302 349431
Fax: 01302 247622
24 Hour Prescription Line: 01302 811188

Email: donccg.frances-street@nhs.net - please note this email is for non-urgent enquiries only and should not be used to request an appointment or prescription.

What You Need To Know

The Medical Centre is a Nurse led Practice supported by a onsite GP partner. The Nurses have a range of skills and protocols to make sure they can manage your problems appropriately and if it becomes apparent that you need a Doctor’s input during a nurse consultation a GP is always available to liaise with the nurse and where possible, complex problems will be seen by that GP during the same attendance. This helps maintain a high standard of care and ensures that you are booked in with the right clinician, at the right time and for the right length of time.

As the majority of clinical problems are dealt with by a nurse this enables the GPs to see more complex clinical problems and give adequate time to these patients.

“Right person, right time, right duration, first time”

An Introduction

Our practice is one of the longest established in Doncaster; it was established in the late 1890s. Over the years we have occupied a number of different premises having had surgeries in Hallgate, South Parade and Bradford Row.

As times change and standards rise, we have constantly improved the facilities and services which we offer. In 1992 we moved to custom-built premises here at The Medical Centre, on Frances Street, which we feel provides everything needed for the high quality of care and service which is now expected.

While we have 'moved with the times' and have computerised our medical records, we pride ourselves in continuing to be a family practise where we have had families registered with us for generations. This tradition of family medicine is one in which we actively foster and encourage. 

We are a fully nurse led practice where our highly trained nurse team now provides much of the care that traditionally would have been done by a doctor. On a day-to-day basis we have Health Care Assistants, Treatment Room Nurses, Minor Illness Nurses, Advance Nurse Practitioners, a Pharmacist and GP's seeing and treating patients.

The doctors and staff at The Medical Centre aim to provide you with a high quality efficient confidential service that meets your needs. Our aim is to make your visits to us as friendly and effective as possible.

DonCare - Our History

In 1997 we applied to become a Primary Care Pilot (now just called PMS) in partnership with The Phoenix Practice (we have since been joined by the Tickhill & Colliery Practice). The main changes resulting from this are the number of specialist clinics we now run. These include Respiratory, Blood Pressure Control and Diabetes. We also run a comprehensive nurse triage and minor illness clinic to assist you with your medical problems and direct you to the most appropriate service. Our highly trained nurse team and in some cases our pharmacist run all these clinics. These improvements have enabled us to reduce the number of days it takes to see your doctor or nurse.

We are continuously looking for ways to improve our services to you. In order to work together we needed to be recognised as a unit within the NHS, hence the name DonCare was born which you will see on the top of newsletters etc. A point you need to be aware of, but makes no difference to the care you receive, is that we now provide service under Personal Medical Services (PMS) rather than General Medical Services (GMS).

This website has been designed to tell you about the practice and the services that we offer. Please read it carefully. We trust that you will find it helpful and informative.

Online Services

SystmOnline is a free on-line service that can provide you with:

- On-line booking, checking and cancelling of appointments

- On-line ordering of repeat medication

- Ability to change your contact details

- Information on the medication that you are taking

Click here for more information.

Patient Feedback

The NHS Doncaster Clinical Commissioning Group is interested in hearing about your experience as a patient within the services that we commission (buy) on your behalf.

Please click here to download the Patient experience form to give us a brief summary of your experience (both good and bad) and give to your Practice Manager.  Your feedback is anonymous but if you feel that you want to make a complaint, please contact your Practice Manager initially.

Practice News

Information from the Care Quality Commission

Our practice is inspected by the Care Quality Commission (CQC) to ensure we are meeting essential standards of quality and safety.

This widget provides a summary of the results of the latest checks carried out by the CQC.

Health Conditions A to Z

The practice would like to thank the various advertisers who have helped to produce this Website. However, it must be pointed out that the accuracy of any statements cannot be warranted, nor any products or services advertised, be guaranteed or endorsed.

Your Neighbourhood Professionals. Just a Click Away! Looking for residential or nursing care? Wanting a home from home? Then check out your local options and book a visit/tour today Been advised to take regular exercise? Need some help and encouragement? Take action – contact a local gym today. Set up a lasting power of attorney before you lose capacity and it
2 Frances Street , Doncaster, DN1 1JS
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Your Neighbourhood Professionals. Just a Click Away! Looking for residential or nursing care? Wanting a home from home? Then check out your local options and book a visit/tour today Been advised to take regular exercise? Need some help and encouragement? Take action – contact a local gym today. Set up a lasting power of attorney before you lose capacity and it
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